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Knowledge Sharing

June 23, 2009

As noted in my previous post, the other day when I was having epic problems trying to figure out how to post a Jing video to wordpress.com and I tweeted about my problem. Dave, a lovely Education Evangelist (I so want that job title!) from TechSmith Corporation answered my call for help via Twitter.  We exchanged a few emails back and forth and Dave was extremely helpful although he and I were unable to solve my problem. I solved my problem by the help of lovely people in the wordpress forum (see post below) and then passed on the info on to Dave. Subsequently Dave was able to upgrade my free Jing account to a pro account, for free, and then wrote a blog post about my solution!

This experience has confirmed my belief in Twitter as an excellent medium for social networking and knowledge sharing! Also what excellent customer service I got from Jing!  Other companies could sure learn a thing or two from my experience!

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2 Comments leave one →
  1. portabellord permalink
    September 18, 2009 2:40 pm

    Bonjour Julia!

    This site is great! You look incredible and seem to have really found your niche!

    How awesome!

    It’s been 10 years since I was last in NZ, can you believe it’s been that long?

    I want to get my own blog going here on WP, where to begin? I have so many ideas, but the lack of experience to implement them. Perhaps you can give me a few tips?

    Talk via the WWW very soon.

    Best!

    Dacotah Splichalova, Rotary Exchange NZ 1999-2000

    Twitter: PortabelloRD

    • September 27, 2009 8:08 pm

      It’s been about 10 years for me too! Can’t believe it! Crazy to think how much time has gone by since we were all hanging out on that bus checking out the north island! Oh to be young again ;) Glad to see you on the WWW! Will be reading your blog and following you on twitter!

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